"The Anatomy of Peace" - by: The Arbinger Institute.
I am forever grateful to have come across this book. It is an amazing resource for anyone on the topics of Communication and Conflict Resolution. Communication is one of my areas of specialty & I truly believe this is one of the best tools a client can utilize. I love the approach the authors have taken to address some pretty important communication skills. The book reads like a novel - has characters, a plot, interesting chapters, even a bit of humor - which makes it really easy to read. Clients actually want to finish this book; they are able to pick up tips and tools while simultaneously being entertained.
The story begins with a very common & relatable communication issue - parents dealing with a challenging adolescent - and leads to many great places, including analyzing the mistakes we often make as co-workers, peers, spouses, friends, and even high powered executives & business partners.